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Privacy Policy

We at Tubela Engineering Company Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998, which was updated on 25th May 2018. We collect information about you for 2 reasons: firstly, to process your order. And secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

Your information will not be passed on or sold to third parties


The type of information we will collect about you when you place an order or register on our web site includes:

  • Address
  • Phone Number
  • Email Address

Any credit card information is only collected through our partners, SagePay. We have no access to this and Sage Pay do not store your sensitive details.

This information is stored on our internal systems and our website simply verifies you as a customer of Tubela. We will never collect sensitive information about you. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly upon your instruction. The personal information that we hold will be held securely. We will not transfer or sell your information. If you have any questions/comments at all about privacy, you should email us at [email protected]

Your Consent

By submitting information to Tubela you consent to the collection and use of this information by Tubela and its Service Provider, Sage Pay in the fulfilment of your order. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your account or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Privacy, Copyright and Disclaimer

Tubela Engineering Co. Ltd. maintains a strict privacy policy in full accordance with the Data Protection Act 1998.

We expect you to maintain the confidentiality of your username and password for your Tubela account.

We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Tubela.

Unless otherwise stated, all rights, including copyright, in the content, text and graphics of these Tubela web pages are owned and controlled for these purposes by Tubela Engineering Co. Ltd. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Tubela pages for any other purpose whatsoever, in any medium, without the prior written permission of Tubela Engineering Co. Ltd.

In accessing these Tubela web pages, you agree that you may only download the content for your own individual and non-commercial use.